Warranty:
Roketa Warranty Information:
(MC Family Moped Models - Maui, Bahama,
Sicily, Tahiti, Fiji, Bermuda, Bali)
Roketa offers a 6 month engine parts replacement warranty and a 30
day part replacement warranty on defective parts and shipping damage for
functional parts only. Customers are responsible to assemble or swap the
defective parts.
If you are unable to swap parts or troubleshoot problems, please have a
mechanic available if needed. These scooters are shipped factory direct
and do not go through any type of dealer prep, therefor manufacture
defects can happen and need to be handled by the customer.
Any parts damaged in shipping that are non-functional parts such as body
panels etc., are not covered under warranty. Customers are responsible
for filing a damage claim with the shipping company for reimbursement
which then replacement parts can be purchased.
If your product is damaged beyond repair with replacement parts,
customers can file a damage claim with the shipping company for full
re-imbursement of the product, which you can then place a new order for
another scooter.
To receive warranty service, please email us directly at:
sales@extreme-scooters.com
